Explore findings from Box with the Amazon Q Box connector | AWS Machine Learning Blog

Introduction

Seamless access to content and insights is crucial for delivering exceptional customer experiences and driving successful business outcomes. Box, a leading cloud content management platform, serves as a central repository for diverse digital assets and documents in many organizations.

The Challenge of Box Data

An enterprise Box account typically contains a wealth of materials, requiring the right tools and capabilities to extract meaningful information from the vast amount of data.

Building a Generative AI Application

Developing an AI-powered conversational application integrated with enterprise data sources involves developing connectors, indexing data, and building infrastructure.

Amazon Q Business Solution

Amazon Q Business is a generative AI-powered assistant that can provide fast, relevant answers, summaries, and complete tasks using data from enterprise systems like Box.

Supported Data Source Connectors

Amazon Q Business offers native connectors for various data sources, including Box Content Cloud, Atlassian Confluence, Amazon S3, and more.

Integrating Amazon Q Business with Box

Guidance on configuring Amazon Q Business with Box Content Cloud, enabling teams to quickly access accurate answers from Box documents.

Configuring Box Connector

Steps to set up the Box connector for an Amazon Q Business application, syncing data from specific Box folders and mapping fields.

Querying Box Data with Amazon Q

Demonstrating the query process within Amazon Q Business, showing how users like John and Mary can access relevant information based on their permissions in Box.

Guardrails and Data Filtering

Implementing guardrails in Amazon Q Business to ensure responses rely on authoritative data sources and content filters aligned with organizational policies.

Enhancing Relevance and Syncing

Utilizing relevance tuning and boosting features to surface the latest documents and maintaining data freshness through sync schedule management.

Cleanup and Resource Removal

Guidelines on cleaning up resources post-implementation to avoid incurring additional costs and ensuring the removal of all associated components.

Conclusion

The integration of Amazon Q Business with Box offers organizations advanced AI capabilities to leverage their document repository efficiently, driving productivity and informed decision-making.